WARNING : desert valley auto parts

["marc boulanger" <yeuxverts1@xxxxxxxxxxx>]

Thanks for your encouraging words.
Just read recently that Cabada used to be called ...Borealia. The other 
Dominion was ...Australia.

I entirely agree with you: Desert Valle Auto Parts sloppy costly and 
careless work is THEIR loss, not mine. And I will make sure that their 
competition knows about my mishaps to warn their clients.
Nothing like a letter on the billboard complaining of DVAP to warn bona fide 
customers elsewhere.

MB

>From: <wardle65@xxxxxxxxxxxxxx>
>Reply-To: mailing-list@xxxxxxxxxxxxxxxx
>To: <mailing-list@xxxxxxxxxxxxxxxx>
>Subject: Re: IML: WARNING : desert valley auto parts
>Date: Fri, 24 Aug 2007 11:00:59 +1000
>
>Gday Guys and sorry to hear about your probs Marc
>
>Folks restoring Imperials in other countries find it hard to source parts 
>and the costs of Air Freight shipping can be enoromous.  It would be 
>helpful if vendors could send stuff out by mail or a more economical way if 
>requested.  I love my Imperial and would like to bring it back to it's 
>former glory and at a price that I don't have to take out a second mortage. 
>I have been burnt a couple of times but put it down to experience and 
>wouldn't use those vendors again so I guess it's there loss.
>
>I must give a big  "Horray for the Day" to all those folks restoring our 
>Imps outside the US.
>
>Just my 2 cents worth
>
>Chris Wardle
>1958 Imp Crown Coupe
>>From the land down under
>
>
>
>
>
>Sorry to hear about your bad experience.  I have had
>----- Original Message ----- From: "Rick Wiselus" <rick.wiselus@xxxxxxx>
>To: <mailing-list@xxxxxxxxxxxxxxxx>
>Sent: Friday, August 24, 2007 12:23 AM
>Subject: Re: IML: WARNING : desert valley auto parts
>
>
>>Wow!  Sorry about your problems with DVAP  I live in Flagsatt, 120 Miles 
>>N. of there.  Had I known I would have been glad to help you out.  I could 
>>have hand picked it and got it "freight shipped" to you in a cost 
>>effective carrier.  I have picked through their cars and pull every piece 
>>worth taking for my 53 Imperial, as well as a few other cars and trucks, 
>>they are ok face to face.  I have had good luck and fair prices in my 
>>experinces with them.  Sometimes is just goes bad, no matter who you are 
>>dealing with.
>>IF you ever spot another part you need there I would be glad to help you 
>>out, just contact me offline.
>>Hopefully you will enjoy that bumper, seeing you paid a high price for it. 
>>Just kidding, but at least its on the car now.  Good luck.
>>
>>
>>marc boulanger wrote:
>>>Hi everybody
>>>
>>>I want to share a BAD experience I just had with DVAP.
>>>I have Imperials , but also a 62 Mercury MOnterey in need of a rear 
>>>bumper.
>>>Found one at DVAP, a company in Phoenix specialised in selling and 
>>>shipping car parts around the world.
>>>Price ok to me and of course transport on me to Canada.
>>>I am asked for a shipping adress and my master card number.
>>>2 weeks after still have not received anything so I call.
>>>Nobody knows me over there, nothing in computer to my name or phone, they 
>>>never had a 62 merc. in the first place.... I completely vanished from 
>>>the radar screens.
>>>Well I had 2d thoughts maybe I had ordered from Hidden Valley Auto Parts 
>>>also near Phoenix.
>>>So phoned there and these guys really went out of their way to find some 
>>>order from me and found none of course because indeed a few days after I 
>>>got my master card bill , including 275$ shipping costs from ...DVAP. 
>>>Expensive but what can I do.
>>>
>>>Still no bumper however so I call: hey I' m the guy you don t know, has 
>>>no number  but strangely that has your name on his credit card! Ooops. 
>>>Now they found me and told me they would phone the shipping company.
>>>They did phone as I got a call back from the shipping company.
>>>The bumper had been shipped AIR MAIL... was sitting in a hangar in 
>>>Montreal ( I'm 150 mile from there), and I had to pay 109$ MORE for the 
>>>some kind of a broker or hangar storage, plus duty for the canadian 
>>>government plus 115$ for additional shipment to my town, the shipping 
>>>adress I had given in the first place...
>>>
>>>So I phoned DVAP to learn that ........ it's all MY fault.
>>>You see I was explained I live in some strange and far away foreign 
>>>country called Canada. And there are all these delays, duty costs and red 
>>>tape that are non existent anywhere else. DVAP's only duty is to ship the 
>>>part to the border ( why in the world it is air mail is beyond me) and 
>>>why do they bother to ask a shipping adress is also beyond me. The 
>>>shipping company tells me the shipper ( DVAP) is all mixed up since they 
>>>should have used ground transportation ( the Exxpress part of the 
>>>company) and not the air shipping ( Global part of the freight company) 
>>>but DVAP denies: the freight company should be blamed , after all they 
>>>picked up the part at DVAP did they not? Never mind that I regularly 
>>>order parts from their US competiors with no problem , that I even bought 
>>>a whole car in Minnesota and anothe rone in Florida with no problem.
>>>Nope.
>>>DVAP did everything according to the rules even if  that means I now have 
>>>to drive 150 miles to sign duty papers and pick up the part myself pay 
>>>additionnal unnanounced broker or hangar costs, and get it back up here 
>>>to avoid additionnal freight costs, a full month after DVAP sent me the 
>>>part and I miss the car show the part was ordered for in the first place.
>>>
>>>BOTTOM LINE OF THIS TOO LONG LETTER: in my case DVAP were slow, rather 
>>>rude and and blamed me for their mishandling and mistakes. If you really 
>>>need to order from them ask for a formal price and confirmation that the 
>>>delivery will be at the shipping adress.
>>>
>>>More prudent to avoid them altogether.
>>>
>>>My small bit of experience but a very unpleasant and costly one.
>>>
>>>Marc Boulanger
>>>IMP 59
>>>IMP 67
>>>
>>>_________________________________________________________________
>>>Visual Vacation: Beautiful Blue Water Beaches 
>>>http://search.live.com/images/results.aspx?q=Plages&mkt=fr-ca&FORM=SERNEP
>>>
>>>
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